Privacy Policy of Florida Platinum Insurance Group LLC

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 Effective Date: 02/02/2026

Florida Platinum Insurance Group LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website and communications. This Privacy Policy explains how we collect, use, and safeguard your information.

When you interact with our website or communicate with our agency, we may collect personal information including:

• Name
   
• Email address
   
• Phone number
   
• Mailing address
   
• Date of birth
   
• Insurance-related information necessary to obtain quotes or service policies
   
• Any other information voluntarily submitted through forms or communications
   

We may also automatically collect certain technical information when you visit our website, including:

• IP address
   
• Browser type
   
• Device type
   
• Pages visited and time spent on the website
   

This information helps improve website performance and customer experience.

Information we collect may be used to:

• Provide insurance quotes and policy information
   
• Respond to inquiries and customer service requests
   
• Process insurance applications and service existing policies
   
• Communicate regarding policy status, documentation, or billing matters
   
• Improve our website and services
   
• Comply with legal and regulatory obligations
   

Florida Platinum Insurance Group LLC does not sell, rent, or trade your personal information to third parties.

Information may be shared only with:

• Insurance carriers for the purpose of obtaining quotes or issuing policies
   
• Licensed agents or employees assisting with your request
   
• Service providers who support our operations or communication systems
   
• Government or regulatory authorities when required by law
   

All third parties are expected to maintain the confidentiality and security of your information.

Phone numbers obtained through our website, forms, or communications will not be shared with third parties for marketing purposes.

If you consent to receive text messages from Florida Platinum Insurance Group LLC, messages may include:

• Insurance quote follow-ups
   
• Policy reminders or updates
   
• Appointment reminders
   
• Billing or payment reminders
   
• Requests for documentation needed for insurance processing
   

Example Message:
“Hello, this is Florida Platinum Insurance Group LLC following up regarding your insurance quote request. Reply STOP to opt out of SMS messaging at any time.”

Message frequency may vary depending on your interaction with our agency.
You may receive up to 2–4 SMS messages per week regarding insurance quotes, policies, or account-related matters.

Standard message and data rates may apply depending on your mobile carrier’s pricing plan.

You may opt in to receive SMS communications from Florida Platinum Insurance Group LLC through:

• Verbal consent during a phone conversation
   
• Submitting a website form and selecting the SMS consent option
   
• Requesting communication via text message
   

You may opt out of receiving SMS messages at any time by replying STOP to any text message you receive.

For assistance with SMS messaging, reply HELP to any text message or contact us directly.

• Message and data rates may apply
   
• Message frequency may vary
   
• You may opt out at any time by replying STOP
   
• For assistance, reply HELP
   

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

Our website may use cookies or analytics tools to improve functionality and understand how visitors interact with the website.

You may disable cookies through your browser settings if desired.

Our website may contain links to third-party websites. Florida Platinum Insurance Group LLC is not responsible for the privacy practices of those external websites.

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

If you have questions regarding this Privacy Policy or our data practices, please contact:

Florida Platinum Insurance Group LLC
160 E. Summerlin Street, Suite 210
Bartow, FL 33830
863-KIM-2020
kim@flpig.com